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Organizing an event

See promotion code usage

For a quick overview of your code activity, go to “Tickets” and select “Promo codes”. You can also view promotion code usage in your Sales by ticket type and your Orders report.

In this article

  • Promotions Overview
  • Sales by ticket type report
  • Orders report

Promotions Overview

For an overview of promotion code usage, go to “Tickets” and click “Promo codes”. This shows you the codes you created for this event and how many times each code has been used.

To see codes that apply to multiple events, go to “Marketing” and click “Multi-event promo codes”.

Sales by ticket type report

To view promotion code usage with detailed order information, check out your Sales by ticket type report. 

  1. Go to your Reports workspace.

  2. Choose Sales by ticket type.

  3. Click Show Columns and make sure that “Discount” (under Order Info) is checked.

  4. Click “Update report”. The Discount column will list any promotions applied to attendee registrations.

Orders report

View your Orders report to see basic order information, like name, email, and tickets ordered. Any promotional code that was used on an order will display after the ticket name like this:

  • Type of ticket they ordered - (DISCOUNT AMOUNT and CODE USED)

Still have questions?