Edit attendee information and add notes

• Check this first.
• 1.Go to your Event Dashboard.
• 2. Select “Orders” (under “Manage attendees”).
• 3. Find the order you want to edit.
• 4. Click “Edit ticket buyer” or “Edit attendee info” (under “Actions”).
• 5. Update the information on the order.
• 6. Click “Save changes”.
• 7. Optional: Add a note.

Check this first.

☑️ You are the organizer of your event. If you’re an attendee and need to update your ticket, follow these steps instead.

☑️ You can’t change billing information or the number of tickets on an order. To reduce the amount of tickets on an order, issue a partial refund.

☑️ If your order form is set to "buyer only", all tickets on the order share the same information. This means all tickets on an order will have the same name and email address. If you collected information on each attendee, each ticket has its own set of information.

1.Go to your Event Dashboard.

Go to Manage events in your account. Then select your event.

2. Select “Orders” (under “Manage attendees”).

3. Find the order you want to edit.

Use the search bar to search by name, order number, or email.

4. Click “Edit ticket buyer” or “Edit attendee info” (under “Actions”).

• Click Actions next to the order number to edit the ticket buyer. This is the who owns the order.

• Click Actions next to a specific ticket to edit the information on that ticket.

5. Update the information on the order.

Eventbrite will send a new confirmation email to the ticket holder. Un-check Send confirmation email to new attendee to turn this off.

6. Click “Save changes”.

7. Optional: Add a note.

Your attendees won’t be able to see this note, but you’ll see it here and when you scan in their tickets.

To add a note:

1. Click Actions.

2. Click Add attendee note/Add order note.

3. Type in your note.

4. Click Add note.

You can’t edit or delete notes after they’re added, but you can add additional notes.