View a Sales by Ticket Type report

The sales by ticket type report shows you a detailed breakdown of your sales for each type of ticket you’re offering. To get started, go to your event dashboard and select Reports. Then select Event reports and choose Sales by ticket type. To view this report for multiple events, go to Reporting in your organization settings.

In this article

1. Go to your event dashboard.
2. Select “Reporting”.
3. Select “Event reports”.
4. Choose “Sales by ticket type”.
5. Customize your report.
6. Optional: Edit attendee information.
7. Optional: Export your data.

NOTE: Access to the Sales by ticket type report requires permission to view “Advanced reports”. If you’re not the account owner, contact them to check if you have this permission.

1. Go to your event dashboard.

2. Select “Reporting”.

3. Select “Event reports”.

4. Choose “Sales by ticket type”.

5. Customize your report.

Date range - only show orders placed during a specified time period.
Attendee status - filter by status (like “attending” or “not attending”).
Show columns - choose additional information to include in your report, like discount codes used info or responses to custom questions.
Search - find specific orders by entering the attendee’s first name, last name, or email address in the search bar.

If you want to download your report, select "Excel" or "CSV" under Export.

6. Optional: Edit attendee information.

Find the order you want to edit, and select “Quick actions” next to the attendee’s name. Then:

Edit Attendee Info: Update name, email, and other information collected on your order form.
Cancel an order (free orders only): The attendee will receive an email notification.
Delete an order (free orders only): The attendee won't receive an email notification.

7. Optional: Export your data.

Download your data to a spreadsheet by choosing one of the following:

Excel
CSV