Eventbrite

Help Centre

Attending an event

Apply a promotional code to your order

Enter a discount or access code by locating your event and clicking “Tickets” or “Register”. If the promotional code you entered was applied successfully, the discounted price or hidden ticket will appear. If you already registered but didn't enter your promotional code, contact the event organizer for assistance.

In this article

  • 1. Find your event and select "Tickets".
  • 2. Click "Enter promo code".
  • 3. Enter and apply the code.
  • 4. Select your tickets and click "Checkout".
  • 5. Complete your order.

1. Find your event and select "Tickets".

2. Click "Enter promo code".

When the ticket options appear, click Enter promo code (in the upper left corner, above the first ticket option).

If you don't see this option, there aren't any promotional codes available. Contact the organizer if you need assistance.

3. Enter and apply the code.

Type in your code and click Apply

  • If the code is valid, you will see the "Price" and "Fee" update to the discounted amount, or your hidden ticket will appear. 

  • If your code is showing as "not valid", check to make sure it's entered correctly and try again. 

  • If your code isn't working, contact the event organizer.

4. Select your tickets and click "Checkout".

5. Complete your order.

Still have questions?