Organizing an event

Add and manage your payout methods

When you host a paid event on Eventbrite, you need to set up a payout method in order to get paid. To add a bank account, go to your Finance workspace. By default, your payout will start processing three days after your event ends.

In this article

  • Add a payout method to your account

  • Add a payout method for a specific event

  • Delete unused payout methods

Add a payout method to your account

You need to add a payout method to your Eventbrite account before you can receive your event funds. Once added, payout methods can’t be edited; if you need to make changes, add a new bank account instead.

For security reasons, you may be asked to re-enter your current payout details when adding a new account. If you fail to provide the correct information after three attempts, you won’t be able to update your payout information for 24 hours.

If your bank is located in Australia, Canada, the United Kingdom, or the United States, you’ll be required to verify your financial information before you can receive a payout.

To add a payout method:

  1. Go to Manage my events .

  2. Go to Finance  and select Settings.

  3. Select Add bank account.

  4. Fill out your bank details. For security reasons, you can’t use a P.O. box as your mailing address.

  5. (Optional) If you use the same bank account for all of your events, check the box next to “Set bank account as the default for all my events.” If you only want to apply this payout method to specific events, leave the box unchecked.

  6. Select Add to complete the process.

If you choose to add your payout method as the default, it won’t apply to: 

  • Events that ended over 60 days ago 

  • Events that already have a payout method selected

  • Events that use a different combination of payout country and currency

If you’re expecting a payout that hasn’t been sent, go to Payment options on the event and confirm that the correct payout method is selected.

Add a payout method for a specific event

When you create a new paid event, Eventbrite checks your account for an existing payout method. If you have more than one method saved, Eventbrite automatically uses the one that most recently received a successful payout.

If you want to change your payout method for a specific event, or confirm that a payout method has been saved:

  1. Go to Manage my events  and select your event.

  2. Go to Event finances.

  3. Select Payments and payouts.

  4. Select an existing payout method or choose Add a payout method to add a new one.

  5. Choose a payout method and select Continue. The payout methods available depend on the country and currency combination you select.

  6. Enter your payout information and select Save. For direct deposits, you may be required to verify your bank account information.

The payout method you select must use the same country and currency as your event’s payment settings.

Delete unused payout methods

You can only delete bank accounts that aren't tied to live events, draft events, or completed events with pending payouts. If the bank account you want to delete is set as the default for all events, add a new default payout method first.

  1. Go to Manage my events .

  2. Go to Finance  and select Settings.

  3. Select Bank accounts.

  4. Select the three-dot menu next to the bank account you want to remove, then select Delete

If you can’t delete a payout method, you'll need to remove it from any live events, draft events, or completed events with a pending payout:

  1. Select the three-dot menu next to the payout method.

  2. Select View events.

  3. Select Manage.

  4. On the Event dashboard, select Manage account and update the payout method.

Once the original payout method is no longer associated with these events, you can delete it.

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