Manage dates and time slots in Eventbrite's new recurring event experience

• Edit or delete time slots

• Update your schedule

• Postpone and reschedule a date

• Navigate your recurring event

Edit or delete time slots

1. Go to Events.

Sign in to your Eventbrite account and go to Events .

2. Go to your Recurring event overview.

Select your event to go to your Recurring event overview.

3. Select "Manage dates and times.”

4. Select a date.

5. Select "Edit times."

You can:

• Change the start and end time for a time slot.

• Select the trash can icon to delete that time slot.

If you’ve sold tickets for this time slot, you’ll need to refund them or change them to another date first. Be sure to email your attendees to communicate any changes you make to your event schedule.

6. Optional: Apply your changes to multiple dates.

Select Apply changes to multiple dates, then select Next.

You have two options for applying these changes:

• All future dates with the same time slots: These changes will apply to all future dates.

• Custom range: You select a date range and day of the week to apply these changes to.

In either case, only time slots that begin at the same time are changed. Time slots that start at different times aren't affected, no matter what date they're on.

7. Select “Save.”

Update your schedule

Add a date

You can add a new date to your recurring event at any time. Go to Manage dates and times, and select Add a date.

Delete a date

To delete a date in your recurring event, go to Manage dates and times. Then choose the date you want to delete and select Delete date. 

If you’ve sold tickets for any time slots on this date, you’ll need to refund them or change them to another date first. Be sure to email your attendees to communicate any changes you make to your event schedule.

Postpone and reschedule a date

To postpone a date:

1. From your recurring event overview, select a time slot to go to its event dashboard.

2. Change the status to "Postponed." This turns off ticket sales.

3. Repeat steps 1-2 for each time slot on your date.

To reschedule a date:

1. From Manage dates and times, add the new date(s).

2. Either transfer the attendees to the new dates or manually create orders for them on the new dates. This ensures they have valid tickets for the new date.

3. Email your attendees to let them know of the changes.

Issue refunds for attendees who can't attend the new date. Eventbrite's Postponed Event Policy requires you to set and communicate the new event date within 90 days of the postponement. If you haven’t set a new date within 90 days, cancel the event instead.

Navigate your recurring event

Each recurring event includes a recurring event overview and dashboards for each time slot. The overview shows general information about your event while the dashboards show information specific to their time slot.

Recurring event overview

The default view is the recurring event overview. This overview includes details about your event in general. It also allows you to make changes to your event. Start here if you want to update important event details like your overall event’s location and description.

To get to your recurring event overview:

1. Sign in to your Eventbrite account.

2. Go to Events .

3. Search and select your recurring event.

Event dashboard

Each time slot shown on your recurring event overview has its own dashboard. This dashboard shows information about that specific time slot, such as ticket count and recent orders.

From your recurring event overview, select a time slot to go its event dashboard.