Building AI chatbots in HR: Do’s, Don’ts & Success Stories

Join our Meetup to learn from the people already building and optimising HR AI assistants for employees. Register now to secure your spot!

By Agile HR Community

Date and time

Wed, 4 Jun 2025 07:00 - 08:00 PDT

Location

Online

About this event

Event lasts 1 hour

We predict that within a few years, AI chatbots could handle 60-80% of employee and manager Tier 1 queries. The AI in HR revolution is well underway…

But what are the do’s and don’ts of developing HR AI assistants for employees?

Who better to learn from than people who’ve already built HR AI assistants with their software teams? We’ve invited a few to share their knowledge with you.

Sonja Wessell (Global People and Culture Specialist at WithSecure), Fiona Swain (IT Senior Systems Engineer at WithSecure) and Greg Węsierski (People & Culture Director at JTI) will join us for our June meetup in which they’ll share all their practical insights and experiences.

You’ll learn…

What to consider before starting an AI development journey in HR
The minimum requirements for building an HR chatbot—what are the must-haves, and how can any HR team start laying the groundwork for AI?
Top insights for making AI feasible, usable, and lovable
How Agile ways of working help in deploying AI in HR
Where AI is headed next in HR

Whether you’re just beginning or already deep into AI development in HR, this session will be packed with practical tips and actionable learnings. As usual, our meetup guests are people who are actually doing and practicing, it’s not about high level visioning.

Our founder, Riina Hellström, will host the event to ensure maximum learning opportunities. Don’t miss it!

Fiona Swain
IT Senior Service Specialist at WithSecure
Fiona is an IT professional and the Enterprise AI Programme Manager at WithSecure. She enhances operations by integrating AI to automate tasks, enabling employees to focus on their core responsibilities.

Sonja Wessell
People & Culture Specialist at WithSecure
Sonja is part of a global HR Shared Services team, handling a wide range of inquiries related to HR policies, benefits, payroll, healthcare, HRIS issues, and more. She actively seeks ways to improve and simplify processes, sharing ideas to increase efficiency and enhance the employee experience.

Greg Węsierski
People & Culture Director at JTI
Greg has a strong track record in leading global Agile transformations and digital initiatives, specialising in HR tech. He focuses on digital strategy, product and project management, business process optimisation, and user insights to drive improvements in operational efficiency.

Riina Hellström
Founder of Agile HR Community
Riina has 25 years of experience in HR, strategy, and change, and 15 years of pioneering Agile HR. She is also the co-author of the definitive guide Agile HR: Delivering Value in a Changing World of Work.

Frequently asked questions

How long does this event last?

1 hour

Will this session be recorded?

It will be recorded and we will share clips of the event with everyone who has registered. However, we will not be sharing the recording in its entirety.

How do I get access to this event?

Firstly, register for the event - filling in your details for the registration form. We will then send you a Zoom link closer to the time of the event, which you can click to then join the meeting.

What will I have to do during the event?

Attendees will listen to a panel discussion about Building AI Chatbots in HR and near the end there will be some time to ask questions.

Organised by

Agile HR Community

The community, training and certification for HR professionals leading the People Operations in agile, digital and networked organisations. Together we are defining the next generation of our profession.

www.agilehrcommunity.com

The AgileHR Certified Practitioner sets the new professional standard in HR.

AgileHR transforms the fundamental principles of HR into People Operations leading agile, digital and networked organisations. AgileHR builds a shared value within organisations between the customer, business and people. By applying...

A mindset based on agile values, normally associated with ‘Tech', to People Operation
A deliberate move away from HR ‘best practice’ and blueprinting one-size-fits-all solutions
Evidence-based decision making and user experimentation to validate what works and what doesn’t
Agile work practices, like Scrum and Kanban, to get things done
Design principles to develop people practices and solutions with great user experience

The AgileHR Community was founded in 2016 and is a direct answer to the huge gap that currently exists between what is taught by HR professional bodies and universities, and the real world, which demands realtime human centric answers to complex, multi-faceted workplace challenges.